How Sharesight protects your data

You control access

Your Sharesight portfolio data belongs to you. You can share access to your portfolio with other people, but you retain sole control over who each portfolio is shared with and what access level they have. Sharesight customer support staff will only access your portfolio as expressly required to resolve a support matter that has been directly raised by you through one of our official support channels. We retain detailed logs of all access to your account. Subject to our privacy policy, we don’t share your personal or financial information without your permission.

Secure authentication

Sharesight allows you to access your account using secure password authentication (this is independently audited), or login with a Google account via the Google Identity platform. By using our Google login feature you can take advantage of Google’s optional two factor authentication (2FA) and other advanced online security safeguards.

Secure data storage & delivery

All data sent between you and our servers is encrypted using modern, industry standard Transport Layer Security (TLS). Additionally all data on our database servers is encrypted at rest. Sharesight’s servers are located in enterprise-grade data centres that employ numerous physical security measures including 24/7/365 monitoring and surveillance, on-site security staff and regular ongoing security audits.

Backups and disaster recovery

Sharesight has automated online backups that are updated throughout the day and stored in multiple secure locations around the world. Our hardware, networks and data centres employ multiple levels of redundancy. Our system is architected so that an issue with a component, server, or even an entire data centre will not cause a major problem and in most cases Sharesight will continue to operate with little to no disruption in service.

Regular independent security audits

Sharesight is independently audited to ensure that the IT security of our software meets best practice guidelines, is fit for purpose, and meets the requirements of the business and it’s clients. The most recent audit was performed by Lateral Security Limited in May 2017.

Last modified on August 22, 2017 UTC